Warranty & Returns

The instruments we sell are built to the highest standard with the finest workmanship and components available. All guitars are warranted to ensure customer satisfaction. This warranty only applies to the original owner of the instrument and is non-transferable. The warranty period on all new guitars is one year.

Warranty excludes:

General wear and tear.
Damage due to neglect or misuse.
Neck resets, refretting or nut/saddle adjustments as a result of typical long-term changes that take place naturally on string instruments.
Instruments that have been exposed to abnormal or extreme temperature or humidity conditions.
Third party components, including but limited to tuners, pickups, strings or cases. Some of these items may however be covered by a manufacturer's warranty; contact us for more information.
Instruments modified or altered after purchase, including installation of pickups, strap buttons or any other modifications, are not covered.
Delivery or freight charges that arise as a result of a warranty claim. It is the customer's sole responsibility to pay for any and all charges to and from Weissenborns.com and/or an authorised agent.

Warranty Limitations:

The warranty covers only the repair or replacement of a defective instrument and/or components. Repairs or replacements will take place at the sole discretion of Weissenborns.com. Weissenborns.com is in no way liable for direct or indirect losses as a result, including wages, profits, time or damage to or loss of property.